FREE
Convenient online therapy sessions
Available Australia-wide
Flexible appointments
Switch therapists anytime
Services available with insurance schemes across the country
Loved by thousands of Australians
Whatever you are dealing with, we can help.
If you feel any of these symptoms after suffering from an accident, don’t be afraid to seek help. Our personalised and judgement-free telehealth sessions will help you improve your recovery and return to work successfully.
Coping with Physical Injuries
Anxiety About Returning to Work
Emotional Distress and Trauma
Depression
Dealing with Financial Stress
Relationship Strain
Isolation and Loneliness
Adjustment to Life Changes
Managing Work-Related Stress
Self-Esteem and Identity Issues
How MindPact can help you
Improve your overall recovery
We’ll help you manage your pain, anxiety, and stress so you can fast-track your overall recovery.
Return to work successfully
We’ll help you plan a gradual return to work in a way that feels safe and sustainable for you.
Feel like yourself again
We gradually rebuild your routines and behaviours to help you regain a sense of control and normalcy as you recover.
Cope with workplace stress or trauma
Overcome stress or trauma by working on ways to manage triggers and cope with difficult situations.
Boost your confidence
If you doubt your ability to perform your duties after an injury, we’ll address these fears and help you rebuild your confidence.
Build your emotional resilience
We’ll teach you how to shift unhelpful thought patterns to help you handle future challenges more effectively.
Why online therapy is more beneficial for your successful recovery
Take back more of your time to focus on your recovery
Forget commuting and get expert mental health support in the comfort of your own home. Our telehealth psychology sessions are available Australia-wide.
Fit therapy easily into your schedule
We offer sessions outside of traditional business hours, including evenings and weekends, to help you recover at your own pace.
Get expert help within
24 hours
You don’t have to wait long to talk to an expert. We’ll get back to you the same day of booking an appointment to help you get started as soon as possible.
Find your perfect match
If the therapist doesn’t feel right for you, you can switch therapists anytime to achieve better outcomes in your recovery.
Mindpact’s impact by the numbers
1000+
Australians experienced significant improvements after using Mindpact
58%
Successfully returned to work with increased productivity and reduced absenteeism following treatment for stress and anxiety.
84%
Reported a significant reduction in depressive symptoms within the first 8 weeks of treatment.
79%
Experienced a decrease in anxiety levels after completing their therapy program.
88%
Noticed a marked improvement in stress management, leading to better overall work-life balance.
Feel heard, understood, and empowered. It’s easy to get started.
1
Consult your doctor about obtaining a Workcover medical certificate, which includes a recommendation that you see a psychologist.
2
Complete our booking form to secure a FREE introductory call.
3
We’ll work with your case manager, GP, and other allied health professionals to ensure your successful recovery and return to work.
4
We then send all the relevant invoices to your insurer, so you do not have to pay out of pocket for our psychology services.
Save on professional fees with easy and fast rebates
We work with Medicare, NDIS, and other private insurers to help you claim your rebates and get paid directly to your bank after each session.
Take the first step to
a better mental health
for only $15
MindPact makes it easy for you to start your mental health journey. For as low as $15, you can have a 15-minute focused discussion with our qualified psychologist to discuss your challenges in the comfort of your own home. We can help you:
Quickly assess your needs
Explore how our services can support you
Find out if psychology is the right path for you
Our expert and compassionate psychologists
Paul
LEAD PSYCHOLOGIST
Laura
CLINICAL PSYCHOLOGIST
Tanya
CLINICAL PSYCHOLOGIST
Veronica
PSYCHOLOGIST
Beth
PSYCHOLOGIST
Naomi
PSYCHOLOGIST
Alethea
PSYCHOLOGIST
Leanne
LEAD ADMINISTRATOR
Loved by thousands of Australians
Frequently Asked Questions
What happens once I book an appointment?
Once you book a telehealth appointment our admin staff will send you some basic information to complete via email or mobile link. If you enquire via our contact form, our friendly team will get in contact with you to have a brief chat about why you are coming to see us to ensure we can provide the best possible service for you.
What happens in the first session?
You’ll most likely spend the first part of your therapy session getting to know one another. Your therapist will ask questions about why you’re seeking therapy, what kinds of needs or issues you’d like to address in your treatment together as well as what you’ve done to manage your mental health in the past. If you are new to counselling, we will explain how it generally works and develop a plan that is tailored to your specific needs.
How many sessions do I need?
The length of therapy can vary depending on your specific needs and circumstances. Some people come to therapy with a specific issue or concern that can be rapidly worked through in six to eight sessions. Some people come to therapy to explore issues that seem to run a little deeper.
As opposed to working from a one-size-fits-all formula, we will develop an individual plan that’s flexible, meets your needs and delivers the outcomes you’re looking for in the quickest possible time.
Can telehealth be a substitute for face-to-face therapy?
Web-based therapies, such as video calls, phone calls, and chats have become more and more common. Thanks to the internet, you can access many types of therapy from the comfort of your own home. Just like face-to-face psychologists, our psychologists are registered with the Psychology Board of Australia (PsyBA), listed with the Australian Health Practitioner Regulation Agency ( AHPRA ), and are individually picked by MindPact. Research has shown that videoconferencing psychotherapy (VCP) can be as beneficial as face-to-face therapy.
How do I obtain a Mental Health Care Plan (MHCP) from my doctor?
To obtain an MHCP, book an appointment with your general practitioner (GP). During the consultation, discuss your mental health concerns and your interest in seeing a psychologist. Your GP will assess your situation and, if appropriate, create a Mental Health Care Plan that allows you to receive Medicare rebates for psychological services.
Are the telehealth sessions covered by private health insurance?
Many private health insurance plans do cover telehealth sessions, but coverage can vary. We recommend contacting your insurance provider to confirm the details of your policy and any rebates available for telehealth psychology services.
What equipment do I need for a telehealth service?
You will need a few basic pieces of equipment to participate in a telehealth (phone or video) session:
A computer or mobile device
An integrated or external microphone. Most mobile devices and computers will have a built-in microphone that should work fine. If the patient’s device does not have one, they’ll need to find a separate microphone.
An integrated or external camera. Like with microphones, many devices now already have an integrated camera. However, if the patient is using a desktop computer or older laptop, they might not have a built-in webcam.
Internet Connection, Having a solid internet connection is a crucial piece of having a successful telehealth visit. Ideally, the internet speeds should be at least 15 Mbps download and 5Mbps upload.
What happens if I need to cancel or reschedule a session?
If you need to cancel or reschedule a session, please notify us at least 24 hours in advance. This allows us to offer the time slot to other clients. Cancellations made with less than 24 hours notice may incur a fee. Please refer to our cancellation policy for more details.
Can I choose or change my psychologist if I feel they are not a good fit?
Absolutely. It's important to feel comfortable with your psychologist. If you feel that your current psychologist is not the right fit, you can request to be matched with another therapist. We offer a complimentary matching service to help find the best psychologist for your needs.
How do I know if telehealth is the right option for me?
Telehealth is a great option for those who value convenience, privacy, and accessibility. It is especially beneficial if you have a busy schedule, live in a remote area, or prefer the comfort of your own space. If you're unsure, we offer a complimentary initial consultation to discuss your needs and determine if telehealth is suitable for you.
How long do therapy sessions typically last?
Individual therapy sessions typically last 50 minutes. This duration allows enough time to explore issues in depth while also being manageable within a busy schedule. Longer sessions can be arranged if needed, and this can be discussed with your psychologist.
A fast and sustainable recovery starts here.
Book a FREE introductory call today to start your recovery.
