For busy Australians who can’t fit therapy into their schedule
We help you take control
of your anxiety – your time, your space
Within just 8 weeks of online therapy with Mindpact, over 1000 busy Australians experienced significant improvements and found relief from depression with our low-cost, low-stress, and flexible treatments.
Affordable
Convenient online therapy sessions
Available Australia-wide
Weekend and after-hours appointments
Switch therapists anytime
Services available with
insurance schemes
across the country
Too busy and too tired to go to therapy?
We get you. Struggling with anxiety can be incredibly isolating and exhausting. Finding effective mental health support feels even worse especially when:
You have a demanding schedule
You live in an area where there’s limited access to quality in-person therapy
Traditional options are either costly, time-consuming or hard to fit into your already-packed life
This is where we come in. With Mindpact’s affordable and flexible online therapy treatments, you can finally get the mental health care you need to feel like yourself again.
How MindPact can help you
Take back more of your time to focus on your mental health
Forget commuting and get expert mental health support in the comfort of your own home. Our telehealth psychology sessions are available Australia-wide.
Fit therapy easily into your schedule
We offer sessions outside of traditional business hours, including evenings and weekends, to accommodate your busy schedule.
Get expert help within 24 hours
You don’t have to wait long to talk to an expert. We’ll get back to you the same day of booking an appointment to help you get started as soon as possible.
Find your perfect match
We offer a psychologist-matching service to find the right therapist for you. However, if the match doesn’t feel right, you can switch therapists anytime to achieve better outcomes in your mental health journey
Is online therapy effective for anxiety?
Short answer, yes. A study published in 2020 looked at how effective online treatments are for people with Generalized Anxiety Disorder (GAD) by analyzing 40 studies with a total of 3,139 participants.
Below are the key findings:
Online therapy was very effective in lowering anxiety symptoms
Both guided (with therapist) and unguided (self-help) online treatments worked. Guided online therapy is about 57% more effective than self-help
Many people continued to feel better even after treatment ended
82% (2597 participants) completed the online programs which shows good engagement in online therapy
Take the first step to
a better mental health
for only $15
MindPact makes it easy for you to start your mental health journey. For as low as $15, you can have a 15-minute focused discussion with our qualified psychologist to discuss your challenges in the comfort of your own home. We can help you:
Quickly assess your needs
Explore how our services can support you
Find out if psychology is the right path for you
Not convinced yet?
Here’s Mindpact’s impact by the numbers
1000+
Australians experienced significant improvements
after using Mindpact
79%
Experienced a decrease
in anxiety levels after completing their therapy program
74%
Achieved a 50% reduction in sleep disturbances related to anxiety and stress within three months of starting therapy.
Take on anxiety – your time, your space.
It’s easy to get started.
1. Consult your doctor about obtaining a Mental Health Care Plan (MHCP).
2. Complete our booking form to secure an initial session for only $15
3. Answer our questionnaire so we can assess your situation and match you with the right psychologist.
4. Begin your mental health journey. Switch therapists anytime if the first match doesn’t feel right.
Save on professional fees with easy and fast rebates
We work with Medicare, NDIS, and other private insurers to help you claim your rebates and get paid directly to your bank after each session.
Loved by thousands of Australians
Frequently Asked Questions
What is the cost of a session without a Mental Health Care Plan (MHCP)?
The cost of a session without an MHCP can vary depending on the psychologist and the length of the session. Generally, fees range from $195 to $255 per session. Please contact us directly for specific pricing information.
What happens once I book an appointment?
Once you book a telehealth appointment our admin staff will send you some basic information to complete via email or mobile link. If you enquire via our contact form, our friendly team will get in contact with you to have a brief chat about why you are coming to see us to ensure we can provide the best possible service for you.
What happens in the first session?
You’ll most likely spend the first part of your therapy session getting to know one another. Your therapist will ask questions about why you’re seeking therapy, what kinds of needs or issues you’d like to address in your treatment together as well as what you’ve done to manage your mental health in the past. If you are new to counselling, we will explain how it generally works and develop a plan that is tailored to your specific needs.
How many sessions do I need?
The length of therapy can vary depending on your specific needs and circumstances. Some people come to therapy with a specific issue or concern that can be rapidly worked through in six to eight sessions. Some people come to therapy to explore issues that seem to run a little deeper.
As opposed to working from a one-size-fits-all formula, we will develop an individual plan that’s flexible, meets your needs and delivers the outcomes you’re looking for in the quickest possible time.
Can telehealth be a substitute for face-to-face therapy?
Web-based therapies, such as video calls, phone calls, and chats have become more and more common. Thanks to the internet, you can access many types of therapy from the comfort of your own home. Just like face-to-face psychologists, our psychologists are registered with the Psychology Board of Australia (PsyBA), listed with the Australian Health Practitioner Regulation Agency ( AHPRA ), and are individually picked by MindPact. Research has shown that videoconferencing psychotherapy (VCP) can be as beneficial as face-to-face therapy.
How do I obtain a Mental Health Care Plan (MHCP) from my doctor?
To obtain an MHCP, book an appointment with your general practitioner (GP). During the consultation, discuss your mental health concerns and your interest in seeing a psychologist. Your GP will assess your situation and, if appropriate, create a Mental Health Care Plan that allows you to receive Medicare rebates for psychological services.
Are the telehealth sessions covered by private health insurance?
Many private health insurance plans do cover telehealth sessions, but coverage can vary. We recommend contacting your insurance provider to confirm the details of your policy and any rebates available for telehealth psychology services.
What equipment do I need for a telehealth service?
You will need a few basic pieces of equipment to participate in a telehealth (phone or video) session:
A computer or mobile device
An integrated or external microphone. Most mobile devices and computers will have a built-in microphone that should work fine. If the patient’s device does not have one, they’ll need to find a separate microphone.
An integrated or external camera. Like with microphones, many devices now already have an integrated camera. However, if the patient is using a desktop computer or older laptop, they might not have a built-in webcam.
Internet Connection, Having a solid internet connection is a crucial piece of having a successful telehealth visit. Ideally, the internet speeds should be at least 15 Mbps download and 5Mbps upload.
What happens if I need to cancel or reschedule a session?
If you need to cancel or reschedule a session, please notify us at least 24 hours in advance. This allows us to offer the time slot to other clients. Cancellations made with less than 24 hours notice may incur a fee. Please refer to our cancellation policy for more details.
Can I choose or change my psychologist if I feel they are not a good fit?
Absolutely. It's important to feel comfortable with your psychologist. If you feel that your current psychologist is not the right fit, you can request to be matched with another therapist. We offer a complimentary matching service to help find the best psychologist for your needs.
How do I know if telehealth is the right option for me?
Telehealth is a great option for those who value convenience, privacy, and accessibility. It is especially beneficial if you have a busy schedule, live in a remote area, or prefer the comfort of your own space. If you're unsure, we offer a complimentary initial consultation to discuss your needs and determine if telehealth is suitable for you.
How long do therapy sessions typically last?
Individual therapy sessions typically last 50 minutes. This duration allows enough time to explore issues in depth while also being manageable within a busy schedule. Longer sessions can be arranged if needed, and this can be discussed with your psychologist.
Understand and overcome life’s challenges in the comfort of your own home.
Book a 15-minute Introductory session today to start your mental health journey.
